5

I have a beat up Subaru that I'm taking on a long road trip to Idaho and back but in general its at the point where I don't like to put too much money into it. Metro Garage was very helpful in letting me know which items needed immediate fixing and which ones could remain broken for the time being. They they did the work quickly and got it to me in time for my long road trip and it came in under what they quoted me!

5

The Best Subaru Shop in Town. And Steve is super nice.

5

Best automotive garage ever! I've had cars and trucks worked on all over the US, and while on a summer trip stopped in and had some major repairs done even without a prior appointment. Excellent people and excellent work. I wish all businesses could run with as much integrity. I'll be using Metro garage every summer that I return to Fairbanks.

5

Took my car in to get a bunch of work done. They did a great job and communicated with me the whole time.

5

I originally reviewed at 4 stars, and I'm updating this to 5 because the previous issue (feeling like I was being talked down to) has not been the case since that one time. I've been going to Metropolitan now for a few years, and I value their honesty. I drive an old, high mileage Subaru, and I want to keep driving it for as long as possible. They understand that I am also on a budget, and when something is starting to need a repair, they let me know whether it is an urgent safety issue or something to keep an eye on. For instance, the last several times I've been in, they've said let's keep an eye on those brake pads. You don't need to replace them yet, but be sure to pay attention because they will need replacing soon. They don't push me to get repairs done prematurely. This week, I had my fuel pump go out. I initially scheduled an appointment with Metro, but then chose to try to replace it myself. When I called with a question about the fuel pump, Jill took the time to research the problem I was having and help me out, and she knew that I had cancelled my appointment with them for that same repair. I like to do some of my own car repair work occasionally, to save money and because I think it is fun to learn about car repair. I have a working fuel pump now, and Metropolitan has my business in the future and my recommendations to anyone with a Subaru. I take all the repairs I don't do myself to them (even oil changes). They don't make me feel bad for trying to do some of the work myself. Great customer service, I'm treated with respect. Every repair and oil change I've had done at Metro has been as quoted and has resolved the problem. They respect that I am on a budget, and also help me learn more about how to fix my car myself for the times that I want to. Thank you!

5

I am only sorry that five stars are all I can award the excellent staff and faculty at Metropolitan Garage.

5

As an old friend of the family, I admit I'm biased. But I've also been a customer and I can vouch for the integrity of Steve and Rebecca and Metro Garage. These good folks will do their best for their customers, their employees and their community. These guys conduct themselves with the highest integrity. I give them my unreserved full endorsement and wouldn't take my car any where else.

5

The repair clinic was really neat. I had no expectations but came away with a better understanding of volt meters and circuitry AND a working vacuum. Also a good opportunity to support the Folk School. Thanks!

5

Metro provides great customer service and clearly explains what they find so that the average person can understand. They offer great and timely service.

5

Fantastic customer service and solid work!

If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Metropolitan Garage (907) 455-7450 For Assistance.