5

I wanted to extend my thanks again for the great service I received when I brought my truck in for repair. The staff I spoke to on the phone were friendly and helpful. There ended up being a miscommunication about my truck being brought in for a repair vs. diagnostic, (may have been on my part when I made the appointment) but your staff handled it very well and ultimately they were able to still get my truck fixed and ready for me when I got off work. The measure of customer service that matters most in my opinion is not just when all is going well, but when there is a hiccup. I was very impressed. I wanted you to know how much I value having a shop where I can bring our vehicles, where the repairs have been always done with excellence, they are affordable, and completed in a timely manner. In a world where people are often skeptical of mechanic shops, Metro has my full trust and confidence.

5

Thanks very much!

5

Everyone at Metropolitan Garage are the best! Professional and the service is personal and respectful. They are there for you the customer and they want and will fix your vehicle correctly. We appreciate them so very much.

Hi Stosh, Thank you for letting us take care of your vehicles--everything from just a headlight replacement to major repairs. The fact that you trust is with your vehicles is a responsibility that we don't take lightly. And thank you for taking the time to post a review!

- Metropolitan Garage
5

Where do we start?? We have had ALL our vehicles serviced by Steve and his Crew since he ran his humble shop up in the hills above Fairbanks. Whether it was our beloved Subies, our ancient Motor Home or our orphaned SAAB, Steve showed the love, care and conscientious service that should be a model for ANY business. 2 people we all want a "personal" relationship with: our doctor, and our auto mechanic. Steve's "fender-side" manner fills the Bill in spades. Thank you Steve, and Abbie, for years of wonderful attention and service.

Stu and Maureen, We love you guys so much! And yes, your family of vehicles we have come to know so well. We love it that you trust us and let us be "your" mechanic. As always, thank you for the suggestions. And THANK YOU for taking the time to post your comments!

- Metropolitan Garage
5

Staff went above and beyond on the repair of my Toyota Tundra.

Chris, replacing a steering rack is no small endeavor! It's a beautiful truck and worth the investment! You are such a pleasure to work with. There is so much custom work on this truck because it has been modified. It makes things complex, but you understood this and it just makes the repair work so enjoyable when people are happy with the interaction as well as the work performed. Thanks so much for taking the time to post a review!

- Metropolitan Garage
5

I only have Metropolitan Garage take care of my Honda CRV since I purchased it in 2012 Steve suggested new winter and summer tire for my Honda and they are perfect for where I live and traveling to Central in the summer. The staff is very helpful too.

Hi Tamara, Thanks so much for taking the time to review us. It's always a pleasure to take care of your cars and we love it that you trust us with your transportation--especially since you regularly travel great distances!

- Metropolitan Garage
5

Simply the best, the most ethical and excellent around. Hard to believe I love a garage but I do.

Jennifer, thanks so much! "Hard to believe I love a garage, but I do". This is our favorite line in a review--true confessions! And this is precisely why we love what we do. Thanks for taking the time to review us!

- Metropolitan Garage
5

Great service. Ethical people. Love Metro!

Thank you Carol! Always a pleasure to work for you--thanks for taking the time to review us.

- Metropolitan Garage
5

Steve and the gang at Metro Motors are rock stars! They used to keep my 23 year old SUV alive and runing and now they take good care of my 2014 Subaru Outback. The front intake staff are always smiling and very knowledgeable about all things. I would never trust any other garage to take care of any vehicle I owned. I would highly recommend Metro Motors. Thanks guys and gals!

Hi Christine! Oh everyone likes to hear they are rock stars!! Thanks so much for your willingness to spread the word about your experience at Metro, and for boosting our confidence with the rock star complement!:) We enjoy working for you! Thank you again for letting us take care of your Outback.

- Metropolitan Garage
5

Always great service with the nicest and friendliest staff - the best in Fairbanks!

Wayne and Carolyn, thanks for taking the time to write a review for us! We enjoy it when we get the chance to see you, and we are so happy that you take such good care of your vehicles--although it makes it so we don't see you so often!

- Metropolitan Garage
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