5

I appreciate the personal service and communication at Metropolitan. They always take the time to explain exactly what they think is necessary for my car, and I've never felt pressured into doing a less-than-necessary repair.

Hi Rebecca, Thank you so much for taking the time to give us feedback. Your clear communication always helps us to do the best work; and yes, we enjoy doing repairs that align with our client's desires! Sometimes this is "fix everything!" And sometimes this is, "Just keep me safe". Again, communication is key and we love it that you take the time to be so clear. And thank you for posting a review!

- Metropolitan Garage
5

As always excellent service. The job gets done right and on time.

5

I’ve been taking my 2004 Honda Civic to Metropolitan, and they always do top notch work. I started having electrical issues last year, and it was a lengthy process ferreting out the problem. Several possible causes were eliminated one by one (involving several alternators, quite a bit of research looking into wiring diagrams & pattern failures, a new ELD, new computer, and many headaches for their technicians). I was dreading that the cause would remain unknown, and I would need to buy new wheels, but Metro kept on it and finally found the culprit. I can’t thank Metropolitan enough for their persistence and dedication getting to the bottom of the issue! What a great team on the job, mahsi’ choo!

Allan! Oh my gosh! I'm so glad to have gotten to the end of this gremlin in your Honda! I don't think there was a person in our Shop who didn't just HAVE to get to the bottom of this problem. Thank you so much for your patience! If it weren't for awesome customers like you, we'd not enjoy what we do. This is what makes Fairbanks such a wonderful place to do business. Thank you so much for taking the time to review us!

- Metropolitan Garage
5

Both my husband and I love Metropolitan Garage. We've been going here for over a decade and wouldn't dream of going to another shop. Prompt service, great people, thorough explanations, and I don't ever have to worry that we're being sold work we don't need done.

LG and JPY, thank you so much for the glowing review! As a long-term customer, this feedback is so important to us! We love serving people year-in year-out so we get to know the needs! Also, thank you for letting us know that you never feel an up-sell at the counter--this is something we strive to avoid by providing personal service, and by taking into account the age and condition of each vehicle. Thank you again!

- Metropolitan Garage
5

Metropolitan Garage is the best! Knowledgeable, community-oriented, friendly, and trustworthy service! I appreciate that they also treat me with respect and are patient to explain mechanical issues, which is a good learning experience for me. I really like that they also support a lot of community events and organizations. They are really awesome people who care about their customers and the Fairbanks community. Really good value, really wonderful people.

Jennifer, thanks so much for taking the time to post a review! We love it that you notice our community involvement. This is one of our favorite parts of doing business in Fairbanks--our community of customers and their friends and family!

- Metropolitan Garage
5

Friendly and knowledgeable about my Subaru. They know what's needed to keep my car running, so it's one less thing on my mind.

Thanks Trent! Yes, we love keeping track of your Subaru's needs so you don't have to!

- Metropolitan Garage
5

These folks are the best. I've been going to them for years, and they are wonderful.

Aaron, thank you!

- Metropolitan Garage
5

Friendly Professional Honest

5

Always stellar service. They never disappoint

Geoff, thank you for the review! We are so happy to have you as a customer.

- Metropolitan Garage
5

So glad we have Metropolitan Garage in Fairbanks! Always professional, personable, knowledgeable and quality service for both of our Toyotas!

Thanks so much, John! We love it that you bring your Toyotas to us.

- Metropolitan Garage
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